I am writing to thank you for the beautiful work you recently completed on my bathroom renovation. From the onset of the project, you presented me with various ideas and options, making what can be an overwhelming process very manageable. I appreciate the time you took to explain the steps of the process and give me an idea of what the finished product would look like.
Once the work started, you were very courteous with respect to my space and ensuring that the disruption was as minimal as possible. You went above what was expected to ensure that areas were neat and tidy and that the work was completed in a reasonable period of time.
In addition to your quality craftsmanship, you also provided great suggestions during the renovation – low cost items that I would never have thought of on my own such as turning the unused granite backsplash into shelves and creating a design in the threshold entrance to the bathroom. This was one of my favorite things about working with you.
Again, thank you so much for the care and personal touch on my project. I look forward to doing my next renovation with Ray Tiling!Shelley B.
Frank Ray has done two residential bathroom tiling jobs for us…and we plan to have him back for a third! His solid craftsmanship, coupled with a refreshingly honest approach to business, make him a pleasure to work with.
For the first project, he rejuvenated a concrete floor that had been jackhammered during a renovation, and did an absolutely meticulous job of installing hand-pressed ceramic tile and baseboard. The end result was perfect!
Frank worked more closely with us during the design stage of the second project, a custom-poured shower base with glass block and tile walls. He did the construction, block laying, and the tiling. Frank was able to translate our up-front vision into a practical and well-constructed design.
We highly recommend Frank Ray for any type of tiling and associated construction.Jim & Barbara W.
Dear Frank & Lisa,
Thank you so much. I wish you much success in your business. I will be sure to tell as many people as I can about you. You guys were great. We love the floor. Continue to care about your customers and you will be a big success. Take care and God Bless.Gina & Pasquale C.
Consider this note both reference and referral for the excellent tiling projects you have completed for us to date.
Project #1 – the kitchen floor tile
Our kitchen is new construction 20’ x 20’ over heated subfloor. The finished result is beautiful in both design (provided by Lisa) and craftsmanship (provided by Frank). They are a powerful team!!! Lisa’s artistic design ability would cost a fortune if she were providing this service as consultant – and she provided the service as part of the flooring package at no extra charge!! Frank and his crew arrived on time with all materials and no delays. They were prompt, efficient, personable, and completely cleaned up after they finished their work. The end result is a gorgeous porcelain kitchen tile floor.
Project #2 – the bathroom tile floor
Our bathroom is new construction 9’ x 12’ over heated subfloor. Ditto the comments above referring to the kitchen floor project. The line and view in these two rooms are complimentary and coordinated and Frank and Lisa are responsible for the total look. We could never have chosen the materials, colors, anticipated the needs of a project of this nature even though my husband is a contractor himself. We look forward to the custom cabinets and appliances being installed so that Frank and Lisa can return to complete Project #3 – the kitchen backsplash. All systems are “go” due to Lisa’s design and Frank’s materials preparation. Lisa even hand painted the accent tile for the focus of the backsplash.
Most importantly, Lisa and Frank – the dynamo RAY TILING team – have a commitment to professionalism from start to finish – they provide excellent customer service through clear and accurate service, cost and timeline estimates, delivery of design and installation services, and constant and clear communication with customers that makes for zero mistakes and misunderstandings. They give 150% value – they should be teaching “How to be a Professional Contractor” classes to many of the contractors we have encountered throughout our complete home makeover project. We wish these two young people all the success and good fortune that the future may bring. Feel free to contact us if a referral is needed.Alida and John H.
Posted by client on Angie’s List along with a rating of all “A”s
I felt very comfortable with the company. They were very honest and seem like they are genuinely interested in helping the customer get the best result for the best price. They will not do a quick fix, they want their work to last. They were also incredibly responsive and dependable- very good communication throughout even though this was a relatively small job.Melanie K.